We collect information you provide directly, information we collect automatically when you use our services, information specific to our mobile app (including with your permission), and information we derive or infer from the above.

a. Personal Information We Collect Directly from You

We may collect personal information you voluntarily provide, including, without limitation:

• Account information:Verified email address (required to create an account), and optionally phone number or other identifiers you provide. Where we collect age-related information (e.g., for “Gauge your stage” or personalization), we collect approximate age (month and year of birth) only. We do not collect your exact date of birth. For employer-sponsored or benefits programs, your account may be linked to a work email for payment processing and subscription granting; in such cases, data shared with employer dashboards is anonymized and aggregated with reasonable protections for anonymity. Employer reporting is only provided in aggregated form and only when the cohort meets a minimum threshold of 50; otherwise results are withheld or further aggregated. We apply measures intended to reduce re-identification risk (e.g., minimum thresholds and aggregation rules). We do not share identifiable personal health or symptom data with employers.
• Company information:Where relevant (e.g., company address), such as for employer-sponsored or benefits programs.
• Symptom and health-related self-reports: You may report menopause-related symptoms (e.g., brain fog, muscle weakness, sexual interest, hot flashes, night sweats, and many other symptoms we track), check-in responses (e.g., no effect, mild, or impactful), and personalized check-in cadences (daily, weekly, or monthly depending on symptom relevance). We may also collect menstrual history, medical background (including surgeries, chemotherapy, prior conditions, birth control use), prior pregnancies, and use of substances such as alcohol, tobacco, or marijuana where you choose to provide this. This information is highly sensitive health data and is collected only with your consent and used as described in this policy.
• Content and other information you provide: Journal entries, check-ins, mood, sleep data you log, credentials, message content, and other identifying information you choose to provide. We may use such content to personalize your experience and support features (see “Artificial Intelligence” and “Conversations with Harmoni” below). We may also collect content, preferences, or data you share through other current or future features; we will update this policy when our collection practices change materially.
• Information from third-party health and wellness integrations: Via our health and wellness integration partner(s) and only with your opt-in consent, we may receive data from wearables and health or nutritional apps you choose to connect (e.g., device health platforms, fitness trackers, nutritional apps). What we receive depends on the permissions you grant; individual data types (e.g., heart rate, sleep duration, activity, nutrition) may be opt-in per provider. We do not use this data for advertising or sell it.

The categories above are illustrative. Additional information may be collected as disclosed at the point of collection or with your consent. You do not need to check this policy for every new question or data point we add within these categories; we will update this policy when there are material changes to our practices.

b. Information We Automatically Collect

When you use thePause Services, we may automatically collect information, including but not limited to:

• IP address
• Device and browser type
• Pages visited and time spent
• Referring and exit URLs
• Usage frequency and related analytics

This information is collectively referred to as Traffic Data.

c. Information Collected Through Our Mobile Application(s)

When you use thePause mobile app (iOS and/or Android), we may additionally collect:

• Device information: Device type, operating system and version, unique device identifiers (e.g., advertising ID, device ID), mobile carrier, and where relevant language, time zone, or locale.
• App usage data: Features used, in-app actions, session length, meditation/podcast playback tracking, gamification (e.g., badges and engagement), and crash or performance data. We collect this data in connection with your use of the app and enabled features; we do not collect data when the app is in the background except as needed for features you have enabled (e.g., syncing when you are back online).
• Permissions-based data:Only where you grant permission, we may collect:
  – Health and biometric data: Via device health platforms (e.g., Apple Health, Android Health Connect) and/or our health and wellness integration partner(s) connecting to wearables and health apps – only with your express opt-in; data types (e.g., sleep, heart rate, activity, nutrition) depend on what you authorize. We do not use this data for advertising or sell it.
  – Location data: We do not request or use precise location. We may infer general geographic area from network traffic (e.g., IP address) where it is standard practice; third-party services we use may collect IP or similar data in accordance with their policies.
  – Microphone / audio: Only if you use features that require it (e.g., speech-to-text for journaling or future voice-based features); any future use of audio to infer health or hormonal state will be disclosed at the point of collection.
  – Notifications: Push notification tokens to deliver alerts you opt into; you may disable push in device settings.
• Offline and cached data: Data stored on your device for offline use; we may sync this when you are back online.

We do not access your device camera, contacts, photo library, or clipboard unless a specific feature requires it and you have granted permission; any such use will be disclosed at the point of collection. Data collected when you download or access the app through an app store (e.g., Apple App Store, Google Play) may also be collected by the store operator under its own privacy policy, which we do not control.

d. Derived and Inferred Information

We may derive or infer information about you from the data you provide and from your use of thePause Services. This includes:

• Menopause stage estimation (“Gauge your stage”): We may estimate where you are in the menopause transition using proprietary logic (which may include algorithmic and/or AI-assisted methods) based on factors such as symptom survey responses, menstrual history, approximate age (month and year of birth only), medical background (e.g., surgeries, chemotherapy, conditions, birth control use), and statistical or clinical models (e.g., aligned with frameworks such as STRAW+10 for female reproductive aging). Different pathways (e.g., natural vs. induced menopause) may be taken into account.
• Personalization: The symptom tracker and check-in schedule may adapt to your inputs (e.g., symptoms you report may trigger follow-up questions; symptoms not experienced may be deprioritized but periodically rechecked). Our news feed and notification center may serve targeted content (articles, videos, meditations, podcasts, challenges, product recommendations) based on your profile and interests. This is **first-party** personalization; we do **not** sell your data or share it with third-party advertisers for ad targeting.
• Other insights: We may use your data to improve recommendations, conversation quality, and service functionality.

You may correct or update the underlying information you provide (e.g., symptom responses, medical history) through the app or by contacting us; corrected inputs may affect derived results.